Privacy Policy

VOCOLAB (hereinafter referred to as "our school") places the highest priority on protecting personal information handled in the course of providing lessons, training performing arts, and operating studios, and will manage and operate such information appropriately in accordance with the following policy.
Article 1 (Definition of Personal Information)
"Personal information" refers to all information that can identify an individual, such as name, date of birth, address, email address, telephone number, social media account, video and audio data, lesson history, and payment information.
Article 2 (Method of Acquiring Personal Information)
Our school collects personal information in the following ways:

• Trial lesson application form (Google Form, etc.)

• Membership application form

• Lesson Booking System

• Data acquisition through video and audio recording

• Security camera footage from inside the studio

• Inquiries via SNS or email

Article 3 (Purpose of use)
The personal information acquired will be used for the following purposes:

1. To provide lessons and run the school

2. For artist development, evaluation, and skill analysis

3. To manage each student's lesson history and make suggestions for improvement

4. For reservations, payments, and contract management

5. Various communications (email, SMS, LINE, etc.)

6. To support activities on YouTube and social media

7. To improve services and develop new services for our school business

8. To comply with laws and regulations

*The photographed data will be used for entertainment development and educational purposes.
When making information public, it will only be used with the permission of the individual (or guardian).
Article 4 (Safety Management Measures)
The school will take the following measures to prevent the leakage, loss, or falsification of personal information.

• Thorough password management

• Access permission management for external cloud services (Google Workspace, etc.)

• Security training for staff

• Locking and anti-virus measures for devices that handle personal data

• Establishing confidentiality clauses in outsourcing contracts

Article 5 (Third party provision)
Except in the following cases, the school will not provide personal information to third parties.

1. When the individual (or guardian) has given consent

2. When required by law

3. Outsourcing necessary for operation (reservation system companies, information management companies, etc.)

Article 6 (Consignment)
When outsourcing work, we will provide appropriate supervision to the contractor and strive to ensure that personal information is managed safely.
Article 7 (Disclosure, Correction, and Suspension of Use of Personal Data)
If you make any of the following requests, we will respond promptly.

• Disclosure of Personal Information

• Corrections, additions, and deletions

• Suspension of use/deletion

• Stopping provision to third parties

Contact details are listed at the bottom of this page.
Article 8 (Use of Cookies, etc.)
In order to improve our services, we may use the following:

• Google Analytics

• Social Media Ad Tracking (Meta / TikTok / Google)

The data collected is anonymous and does not identify you personally.
Article 9 (Information about Minors)
For users under the age of 18,
We will only collect and use information with the consent of the parent or guardian.
Article 10 (Changes to the Privacy Policy)
The content may be revised in response to changes in laws and regulations or improvements to services.
Any changes will be posted on this page promptly.
Article 11 (Inquiries)
VOCOLAB
Operating company: ALCMST LLC Representative: Arai Hayato
Email: (If you tell us your email address to be published, we will enter it.)
Address: Room 302, Soundproof Nakameguro, 1-6-13 Nakameguro, Meguro-ku, Tokyo